Company
Effective July 11, 2026. This policy explains what All Things Home collects, how we use and share it, and the choices available to you.
01
We collect information you provide, including your name, email, phone number, address, ZIP code, time zone, account details, selected services, project details, reviews, support messages, and rep or vendor profile information. We also collect session, device, usage, and diagnostic information needed to authenticate users, understand site performance, prevent abuse, and resolve bugs.
02
We use information to create and secure accounts, publish approved profiles and verified reviews, match and route service requests, preserve rep attribution, administer commissions and marketplace operations, send requested account or service updates, moderate content, provide support, measure site performance, and comply with law.
03
When you request service, we may share the details needed to respond with your attributed rep and one or two matched providers. We also share information with vendors that support authentication, hosting, database storage, analytics, email, text messaging, security, and customer support; when required by law; or as part of a business transaction. We do not sell your personal information.
04
Approved rep and vendor profiles may display professional and business information. Published reviews may show a shortened homeowner name, general location, service category, rating, and review content. We do not display a reviewer's private email, phone number, or street address on public profiles.
05
We may send transactional messages about accounts, reviews, requests, or provider follow-up. Promotional email or text consent is optional and recorded separately. You can unsubscribe from promotional email, reply STOP to eligible text messages, update available preferences, or contact us to revoke consent. A review or service request does not by itself authorize unrelated marketing.
06
Our authentication provider uses cookies and similar storage to keep you signed in and protect your session. We use site analytics to understand visits, performance, and feature usage. Your browser settings may let you limit cookies, but required authentication features may stop working.
07
We keep information for as long as reasonably needed to operate the platform, preserve review integrity and attribution, maintain lead and commission records, resolve disputes, prevent fraud, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no online service can guarantee absolute security.
08
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of personal information, or to object to certain uses. You can update available account information directly and contact us for other privacy requests. We may verify your identity before completing a request and may retain information where the law permits or requires it.
09
All Things Home is not directed to children under 13, and we do not knowingly collect their personal information. Contact us if you believe a child provided information. We may update this policy as the platform changes; the effective date above shows the latest version. Privacy questions and requests can be sent through our Contact page.
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